Privacy Policy
.Plain-English privacy policy for the Chanhassen 24/7 Plumbing website. Calls and emails only, no forms, and nothing collected beyond what you share with us.
.Effective date: 2026-10-16.
What this policy covers
.This policy explains what information we handle when you visit this website, call the 24/7 line or send an email. It is meant to be read, not skimmed past, so it is short and plain.
What we collect
.This site has no forms, no accounts and no comment sections. We collect only what you choose to tell us when you contact us directly.
- By phone: your name, address, phone number and a description of the plumbing problem, so a plumber can reach you and do the work.
- By email: your email address and whatever you write or attach, such as photos of a leak.
- Basic website data: like most websites, the server and any analytics tools in use may record technical details such as your browser type, device and the pages visited.
Calls may be answered by a dispatcher who writes down details for the plumber. If a call is ever recorded, you will be told at the start.
How we use it
.We use your information to dispatch a plumber, schedule work, give you a price, follow up on a job and answer your questions. We do not sell your information. We do not use it to build advertising profiles.
Who sees it
.Your details are shared only with the plumbers and staff who need them to do the job. We may share information with a service provider that helps run the business, such as a phone or email host, and only as needed. We may also disclose information when the law requires it.
Cookies and links
.The site itself may use basic cookies or similar tools for traffic measurement. Your browser lets you block or clear cookies, and the site will still work. Phone numbers on the site are links that open your dialer. Maps and other embedded content come from outside providers, whose own policies apply once you interact with them.
Keeping information safe
.We take reasonable steps to protect the information we hold. Nothing sent or stored online is perfectly secure, so please never email card numbers, passwords or other private details.
Your choices
.You can ask what information we hold about you, ask us to correct it or ask us to delete it, subject to any records we need to keep. Write to contact@247plumberchanhassen.com with your request and the phone number or email you used. We may need to confirm your identity first.
Children
.This website is for adults who own or manage property. We do not knowingly collect information from children.
Changes and contact
.If this policy changes, the effective date above will be updated. Write to contact@247plumberchanhassen.com with questions, or mail them to the dispatch base at 761 W 78th St, Chanhassen, MN 55317. For anything urgent, call the 24/7 line.